“We liked their communication, honesty and that they did what they said they’d do.”—Irving S. “We liked the personalized attention and attention to detail.”—A. A. S. “They were pro-active and easy to deal with. The quality of their work was excellent.”—T. P “They take care of their customers.” —A. R. C. “Everything” —A. P. “When we call, they always call back. They didn't put pressure on us and worked well with us. They had somebody who coordinated everything and that made it much easier.” —Alice M. “We have a good working relationship with them. They helped us save money and really work with us. They were accommodating.” —C. P. A. “They were responsive.” —H. P. “Their sales people, staff, knowledge and performance” —Jon M. “The personal service and the follow-up” —L. P. “We liked their good communication, honesty and they did what they said they would do.” —Irving S. “I think they're great.” —S. B. D. “They were pro-active and easy to deal with. The quality of their work was excellent.” —T. P. “I thought their proposal was very thorough.” —A. S. “The person who came out was very informative and thorough.” —H. I. “They were honest, friendly and I liked that they communicated with us about the schedule.” —Stephanie M. “Their follow-up and customer service” —Jone L. “They have good and knowledgeable people.” —L. G. L. C. “They responded very quickly.” —M. C. “They were very competent, friendly and the job was done well.” —V. R. “The personalized attention and attention to detail” —A. A. S. “Their timeliness in responding” —B. P. A. “They were easy to work with and their schedule fit well with ours when we needed them.” —F. E. “They were professional and efficient. I had no issues with them.” —T. D. I. “The availability of the project manager whenever I called” —V. F. M. C. “They were easy to get along with and the price was okay. They're also close by and their service has been consistent.” —M. F. A. “Initially, they promptly followed up.” —Mr. A. “They were very nice.” —L. C.

PLANNED MAINTENANCE:

Two maintenance calls each year- one each heating and cooling season which will be scheduled and confirmed by Air Maze Services.

Air Advice: An IAQ test performed annually at no charge.

Our cooling Tune-up includes the following work performed:

• Check thermostat calibration
• Monitor refrigerant pressure
• Test starting capabilities
• Test safety controls
• Clean and/or replace standard air filter
• Clean and adjust blower components
• Measure for correct air flow
• Clean condenser coil
• Waxing the outdoor unit
• Clean evaporator coil
• Monitoring contractor function
• MEG check compressor
• Tighten electrical connections
• Measure volts and amps
• Lubricate all moving parts
• Clean condensate drains and lines
• Measure temperature difference between supply and return air

Our heating Tune-up includes the following work performed:

• Check thermostat calibration
• Clean and adjust burner assembly
• Clean ignition assembly
• Test starting capabilities
• Examine heat exchanger for damage and corrosion
• Clean and monitor flue draft diverter
• Test safety controls
• Clean and/or replace standard air filters
• Clean and adjust blower components
• Measure for correct air flow
• Tighten electrical connections.
• Measure volts and amps.
• Lubricate all moving parts.
• Clean condensate drains.
• Measure temperature difference between supply and return air.
• Adjust fuel pressure.
• Adjust pilot.
• Monitor heating cycle.

Priority Emergency Service: Should you have a breakdown, our own dispatched service technicians will respond to your call as a priority service call. We service our Preferred Service Policy customers first.

Labor for the Life of the Policy: There is no charge for any labor to repair the unit or replace parts.

Replacement or Repair of Parts: At least 24 different parts and controls will be replaced or repaired if needed.

*The compressor, heat exchanger, coils or electric heat elements will be replaced at no charge ONLY when covered by manufacturer’s warranty. If repair falls out of warranty period; there will be a charge. Occasional circuit breaker tripping caused by fluctuation of power supply cannot be covered by this policy.